My Shaw

My Shaw My Shaw brings billing, support, data tracking, TV subscription tools, and voicemail access into one convenient Android app—so you can manage your home services anytime, anywhere.

My Shaw

Use the My Shaw app to make managing your home services easier than ever. It brings everything account-related into one convenient place, so you can stay on top of your residential products and services from your phone—anytime, anywhere.

Highlights

Easy Login

• Sign in faster with your Shaw ID.
• If your device supports it, use Touch ID to log in with your fingerprint.

Billing Made Simple

• View and manage billing and payments for all your services in one spot, including auto-pay and eBills.
• Pay directly in the app, and save your payment details for quicker future payments.



• Handle your bill conveniently—enroll in eBill easily, and view your bill right in the app.
• If you need a little extra time, request a payment extension within the app.

Live-Agent Support Chat

• Get help quickly by chatting with a real support representative directly in the app.

Monitor Your Data Usage

• Track your usage and limits with a clear, easy-to-read snapshot of your data.

TV Subscription Management

• Open your TV subscription channel list and access theme packs quickly.
• Manage which devices can use the Rogers Xfinity App for on-the-go TV access.

Access Voicemail for Your Home Phone

• Listen to voicemail messages left for your personal home phone through the app.
• On the go, you can play, archive, and manage your voicemail messages.

Support Library

• Find answers to common questions—like programming your remote or improving your WiFi network.
• Browse a curated collection of popular product guides and troubleshooting tips from the support community.

Key Features

• Easy Login: Access your account using your Shaw ID or Touch ID.
• Billing Made Simple: Manage billing and payments in one place, including auto-pay and eBills.
• Live-agent support chat: Message a real representative inside the app for fast support.
• Monitor data usage: See your data usage with a visual overview.
• TV Subscription Management: Access your channel list and manage devices for your TV subscription.
• Access Voicemail: Listen, archive, and manage voicemail while you’re away from home.

FAQs

• Can I access support without logging in?

  Yes. You can chat with a live agent even if you haven’t logged into your account for quick help.

• Is the app compatible with Shaw Business accounts?

  At the moment, the app is available for residential accounts only and does not support Shaw Business accounts.

• Can I manage multiple accounts in the app?

  Yes. The My Shaw app lets you manage multiple Shaw accounts for added convenience.

Summary

With features like easy login, billing tools, live-agent chat, data usage monitoring, TV subscription management, and voicemail access, the My Shaw app helps simplify everyday account management. Download it today for smoother service and responsive support.